Corporate order invoices are issued in the beginning of the next month after placing an order. Invoices for corporate orders will only be sent if the invoice payment option has been chosen.
If you paid directly (e.g. via creditcard), you can regard the order confirmation as an invoice.
For corporate orders, we recommend always setting up a company account.
If you have a company account and still did not received your invoice, please submit a ticket to Customer Service with;
- You partner number,
- the name and e-mail address of the contact person
- the month for which the invoice is missing.